Never lose another order in your DMs.
AI support and orders on WhatsApp, Instagram, Messenger, Telegram, and web. Arabic and English.
ordr answers every customer instantly in Arabic or English, takes the full order or booking inside the chat, handles the payment receipt, and keeps Restaurants & F&B selling 24/7 on WhatsApp, Instagram, Messenger, Telegram, and web chat.
Ordr at ordrai.chat is by Aiis, not HungerRush OrdrAI, not ordrnow.ai, and not tryordr.tech. About Ordr
Built for tenant businesses that need more than a chatbot
ordr supports operationally different businesses on the same platform, from food delivery and storefront retail to real-estate lead capture and service bookings.
Restaurants & F&B
Handle delivery orders, reservations, follow-ups, and kitchen-ready customer flows.
Fashion & Clothing
Guide discovery, answer product questions, and turn chat into repeat purchases.
Retail Shops
Support catalog sales, order updates, storefront buying, and customer retention.
Service Businesses
Capture inquiries, qualify leads, support bookings, and keep client conversations moving.
Real Estate
Collect leads, request brochures, and move prospects toward viewings and agent follow-up.
Seven layers, one workspace
Open any layer to see what ships inside it. Everything below is in the product today - nothing is a roadmap item.
One AI. Every channel your customers already use.8 capabilities8
Connect WhatsApp, Instagram, and Facebook Messenger with a single Connect with Meta login, then add Telegram, web chat, and a widget on your own site. Every channel gets the same trained AI, the same catalog, the same order flow - no channel left unanswered.
Handle high-volume sales and support conversations in the channel customers use most, across multiple connected numbers.
Turn discovery and DMs into guided conversations that keep product context intact.
Facebook Messenger
Support page-driven inquiries and customer follow-up without splitting your workflow.
Telegram
Keep Telegram conversations in the same AI and operator flow as the rest of the platform.
Web Chat
Capture storefront and site visitors directly from your web presence.
Website Widget
Embed ordr on your own site with allowed-origin control and returning-visitor memory.
Voice Messages
Customers send a voice note, ordr transcribes it and answers in the same conversation.
Arabic & English
Customers are answered in the language they wrote in, and your team works in a full RTL Arabic dashboard.
A trained employee, not a canned-reply bot.8 capabilities8
The AI reads your catalog, your rules, and your customer history before it answers - and hands the chat to a human the moment you want it to.
AI Agent
One agent trained on your products, policies, and tone, answering every channel with the same context.
Chat Flows
Build guided conversation workflows with steps, branches, and required answers for the journeys you want scripted.
Learned Content
Ground informational replies in approved text, images, and links, organized by keywords, tags, and review status.
Human Handoff
Your team watches every conversation live, takes over any chat in one tap, and hands it back when they are done.
Customer Memory
Past orders, preferences, and prior conversations travel with the customer across every channel.
AI Advisor
Ask questions across retention metrics, customer segments, automation context, and synced ad spend.
Auto-Replies
Set instant answers for the questions that repeat, before the AI ever needs to think about them.
Sandbox Demo
Try the same structured commerce conversation on a demo tenant before you connect a single channel.
It doesn't just chat. It finishes the sale.9 capabilities9
ordr does not stop at replies. It connects orders, bookings, products, campaigns, and customer records so every conversation ends in a real business action.
Products & Options
A catalog with variants, options, add-ons, inventory, and search that the AI sells from directly.
Food Menu & Kitchen Display
Restaurant menu setup plus a live kitchen display with order status and audio alerts for new tickets.
Orders
The AI takes the complete order in the conversation - items, options, delivery or pickup, address, confirmation - and it lands in your dashboard ready to fulfill.
Storefront
A ready public storefront tied to the same catalog the AI sells from, with customer accounts, merchandising, product recommendations, and checkout built in.
Cart Recovery
Catch abandoned storefront carts and bring the customer back through the channel they already use.
Bookings
Customers book appointments inside the chat; you control the services, slots, and confirmations.
Payments & Receipts
Take card payments through Paymob or Kashier, accept cash on delivery, or let bank-transfer customers send the receipt photo in the chat for one-tap review, with order tracking and tenant package and payment control on the same platform.
Order Tracking
Customers follow their order from a public tracking link tied to the same order record your team works from.
Store Integrations
Sync catalog and orders with Shopify and WooCommerce, and push products to your Meta catalog.
The first order is just the start9 capabilities9
ordr remembers every customer - orders, preferences, conversations - and turns that into repeat revenue with client profiles, loyalty points, retention flows, review requests, and campaigns customers actually read.
Clients
Track customers across storefront and conversation channels in one place, with full order and message history.
Leads Pipeline
Drag and drop leads through your sales stages, from the first message to the closed deal.
Intake Forms
Publish multiple named storefront forms that capture leads with the fields your team defines.
Retention
Re-engage customers with follow-up strategies, win-back flows, and repeat-purchase context.
Loyalty
Let tenants enable a points program the AI can explain and use during customer conversations.
Reviews
Capture feedback and strengthen reputation with structured post-order review flows.
Complaints
Log, route, and resolve customer complaints without losing the conversation they came from.
Audience Segments
Group customers by behaviour and history so every campaign reaches the people it should.
Campaigns & Automations
Launch marketing campaigns and automation journeys without switching systems.
Campaigns, ads, and content from the same workspace.8 capabilities8
Everything that brings customers back sits next to the conversations that convert them - broadcasts, automation journeys, social replies, generated content, paid ads, and email.
Campaigns
Broadcast to audience segments over WhatsApp and email with scheduling and delivery reporting.
Automations
Build trigger-based journeys in a visual builder - cart abandonment, follow-ups, and win-backs.
Social Auto-Replies
Answer Facebook and Instagram comments automatically and pull the commenter into a DM conversation.
Social Flows
Design the comment-to-DM-to-order path in a builder instead of wiring it together by hand.
AI Creator
Generate product-backed posts and image assets from eligible catalog items, then review saved drafts.
Autopost
Schedule approved AI drafts to Instagram and Facebook straight from the workspace.
OutReach Ads
Connect Meta, Google, and TikTok ad accounts to import spend and keep paid growth in the same view.
Email Delivery
Track every email from queue to engagement, investigate failures, and manage recipient suppressions.
Found on Google. Quoted by ChatGPT.8 capabilities8
Two things decide whether a new customer ever reaches you: whether search engines list your shop, and whether an AI assistant recommends it when someone asks. ordr gives you editorial control over both - and it works whether your shop is the one ordr hosts or one you run yourself.
Titles & Descriptions
Write your own title, description, and social image for any page, or keep the wording your shop works out on its own. Nothing changes on a page you did not touch.
Search Health Score
A scored checklist that names the specific thing to fix next - duplicate titles, thin product pages, products no listing links to - and links straight to the screen that fixes it.
Links That Stay Alive
Rename a product and its old address keeps answering instead of turning into a 404, so the links and rankings it already earned survive the rename.
Hide A Page
Keep any page out of search with one switch, and it leaves your sitemap at the same time rather than being crawled and then discarded.
Answer-Engine Readiness
A separate score for the question search rankings do not answer: will an assistant recommend your shop, and what is missing before it can - hours, address, return policy, delivery terms.
Answers From Real Questions
ordr mines what your customers actually asked and drafts answers from it. Nothing reaches a search result or an assistant until a person on your team approves it - the same gate covers AI-drafted page copy.
Agent-Readable Catalogue
A product feed and a plain-text digest of your shop, so an assistant reads your prices, stock, and delivery terms from you rather than guessing from a third-party listing.
Your Own Store Counts
Selling on Shopify, Wix, WooCommerce, or a site you built? Add its address in settings and ordr treats it as your shop, telling search and answer engines it is the same business. The tags on your own site stay yours to set.
You stay in control. Always.8 capabilities8
Every conversation, order, and receipt in one dashboard - in English or Arabic. Jump into any chat, review payments, and watch the numbers move, with guided onboarding, support surfaces, and runtime oversight behind you.
Tenant Dashboard
Monitor conversations, orders, settings, and storefront operations from one workspace.
Team & Roles
Add waiters, kitchen staff, or agents and give each of them granular role-based permissions.
Support Tickets
Coordinate platform support and escalation workflows without losing issue visibility.
Analytics
Track business and AI performance through the reporting surfaces already in the product.
Settings & Setup Guide
Channel connections, business rules, transfer methods, and a guided setup checklist for every tenant.
WhatsApp Operations
Manage multiple WhatsApp accounts and submit message templates for approval from one screen.
Packages & AI Credits
See AI credit usage, package limits, subscription state, and renewal dates without leaving the dashboard.
Runtime & Admin Visibility
Use admin and runtime surfaces to manage multi-tenant operations, package limits, approvals, and account activation with confidence.
It even does your marketing.
Beyond chat and orders, ordr generates product images with AI Creator, drafts and schedules Autoposts to Instagram and Facebook, imports Meta Ads accounts and pixels, and keeps WhatsApp template approval, retention, loyalty, and package activation in the same dashboard.
Packages, payments, and onboarding
New tenants choose a package before payment, use guided onboarding, and can wait for InstaPay receipt review or super-admin activation.
AI Creator
Generate product-backed posts, review saved drafts, create image assets, and schedule Autopost drafts from eligible catalog items.
Meta Ads
Use the single Connect with Meta flow in Settings, import ad accounts and pixels, and keep WhatsApp template approval connected to campaigns.
Retention + Loyalty
Keep customer history, loyalty points, reviews, and follow-up campaigns connected to the same tenant workspace.
SEO + AEO
Control how your shop reads on Google and how assistants describe it - and point both at your own store address when your shop is not the one ordr hosts.
Cross-channel automations
Align WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat so prompts, selections, and handoffs stay consistent.
The complete feature list, nothing hidden behind a demo call
95 capabilities ship in the platform today, from the channels your customers write on to the admin surfaces that keep every tenant running. Availability per capability depends on the package you choose - the live packages below show exactly what each one includes.
Channels & Conversations
12
- WhatsApp multi-account ops
- WhatsApp message templates
- Instagram DMs
- Facebook Messenger
- Telegram
- Web chat
- Embeddable website widget
- Voice message transcription
- Arabic & English (RTL)
- Live operator takeover
- Conversation history
AI & Knowledge
8
- AI sales & support agent
- Chat Flows builder
- Learned Content library
- Auto-replies
- Customer context memory
- AI Advisor
- AI credit usage tracking
- Public demo tenant
Commerce & Fulfillment
22
- Products & categories
- Variants & options
- Add-ons
- Inventory
- Food menu setup
- Kitchen Display System
- Orders
- Public order tracking
- Bookings & reservations
- Public storefront
- Storefront customer accounts
- Storefront merchandising
- Product recommendations
- Abandoned cart recovery
- Checkout
- Paymob payments
- Kashier payments
- InstaPay & bank transfer receipts
- Cash on delivery
- Shopify sync
- WooCommerce sync
- Meta catalog sync
Customers & Retention
8
- Client profiles
- Leads pipeline
- Intake Forms
- Complaints
- Reviews
- Loyalty points
- Retention strategies
- Audience segments
Marketing & Growth
11
- Campaigns
- Automation journeys
- Social auto-replies
- Social flows builder
- AI Creator posts
- AI Creator images
- AI Autopost drafts
- Meta Ads accounts & pixels
- Google Ads spend sync
- TikTok Ads spend sync
- Email delivery & suppressions
Search & AI Visibility
14
- SEO page titles & descriptions
- Social share images
- Search health score
- Slug-change redirects
- Per-page hide from search
- AI-drafted page copy
- AEO readiness score
- Conversation-mined answers
- Business facts for assistants
- Agent-readable catalogue
- Product feed & plain-text digest
- AI crawler & referral measurement
- Search crawler & organic measurement
- External store address
Workspace & Team
9
- Overview dashboard
- Analytics
- Team & roles
- Granular permissions
- Tenant settings
- Guided setup checklist
- Support tickets
- Help & docs
- Activity log
Platform Administration
11
- Tenant management
- Sub-admins
- Plans & packages
- Subscriptions & renewals
- Manual payment approval
- Platform analytics
- Platform leads
- Support desk
- System logs
- Runtime monitoring
- System settings
Start free. Grow when it pays for itself.
Every plan includes the AI agent and your channels; upgrade for bookings, loyalty, AI Creator, and Autopost when you are ready. Official WhatsApp message fees stay on your own Meta account - no hidden markups. Packages below are live from the platform, so features and limits always match signup.
Growth
For small Egyptian shops starting with AI support, products, orders, clients, and basic storefront.
Pro
For growing brands using WhatsApp, automations, retention, loyalty, and multi-channel growth.
Scale
For high-volume tenants and agencies that need full growth, operations, and premium support tooling.
Questions owners actually ask
Will it sound like a robot to my customers?
Try the live demo and judge for yourself. It replies in your customer's language, shows real menus with tappable choices, and confirms orders like a trained employee.
What if the AI gets something wrong?
Your team sees every conversation live and can take over any chat with one tap. Order and booking confirmations follow your configured rules, not improvisation.
How long does setup take?
One Meta login connects WhatsApp, Instagram, and Messenger. Load your products, and you can be answering customers the same day.
Does it work in Arabic?
Yes - customer conversations and the dashboard both, including RTL. The AI answers in whatever language the customer writes.
Do I need a new WhatsApp number?
No - connect your existing WhatsApp Business number through Meta.
Does it work with my Shopify or WooCommerce store?
Yes - sync your catalog and orders with Shopify or WooCommerce, and push the same products to your Meta catalog so chat, storefront, and ads all sell from one list.
My store is on Shopify, not on ordr. Does any of this still work?
Yes. Sync your catalog, run the AI agent across every channel, and add your store's address in settings - ordr then treats that as your shop, tells search and answer engines it is the same business, and scores what it can see. What ordr cannot do is rewrite the tags on a site it does not host; those stay yours to set.
Will AI assistants like ChatGPT actually recommend my shop?
No one can promise a ranking or a recommendation. What ordr does is make your shop readable and quotable - a product feed, a plain-text digest, your hours and policies as structured facts, and answers drafted from your customers' real questions - then measures which AI engines read it and which sent you customers.
Which payment methods can it take?
Card payments through Paymob or Kashier, cash on delivery, and bank transfer or InstaPay where the customer sends the receipt photo in the chat for your team to approve in one tap.
Questions owners ask next
Does the AI answer customers in Arabic?
Arabic and English are first-class; language follows the customer's first message.
Can one AI agent cover every customer channel?
One agent and one catalog across WhatsApp, Instagram, Messenger, Telegram, and web.
What does AI customer service cost?
Monthly USD plans with AI credits metered by tokens — not a per-seat tax.
Your next order is already in someone's DMs.
Start free, try the live demo, and let ordr answer, sell, and follow up while you run the business.